Cancellations & Refunds

1. What you are buying

MemeFeed sells prepaid credit packs (see the pricing table in section 4 of the Terms of Service), paid in Indian Rupees through Razorpay. Credits are delivered to your account immediately after payment, do not expire, and are spent 1 credit per meme generation.

2. Cancellations

Because credits are a digital product delivered instantly, an order cannot be cancelled once payment completes and the credits are in your account. Before payment completes, you can simply close the Razorpay checkout — nothing is charged and no order exists.

3. When we refund automatically

If a meme generation fails, the credit it cost is returned to your balance automatically. You never pay for a meme you did not get. This happens without you needing to contact us.

4. When we refund your payment

We refund the money to your original payment method if:

• you were charged but the credits never arrived in your account; or
• you were charged more than once for the same order.

Email support@memefeed.app with the Razorpay payment ID from your payment confirmation. We verify the payment with Razorpay and initiate the refund; once initiated, refunds typically reach your account within 5–7 business days, depending on your bank or payment provider.

5. What is not refundable

Credits that were delivered successfully are non-refundable, non-transferable, and have no cash value — whether spent or unspent. This includes accounts terminated for breaching the Terms of Service. Nothing in this policy limits any right to a refund that Indian law gives you and that cannot be waived.

6. Contact

All billing questions: support@memefeed.app. See also our Terms of Service and Privacy Policy.